TERMS OF SERVICE

Welcome 💚

Welcome to Tanga Organics!

By accessing our website or purchasing from us, you agree to these Terms of Service. They’re here to make sure everything runs smoothly and fairly—for you and for us.

If you don’t agree with any part of these terms, please don’t use our website.

Using Our Website

By using our site, you agree that:

  • You’re at least 18 years old, or using the site with a parent/guardian
  • You’ll use our website and products responsibly and legally
  • You won’t try to harm, hack, or disrupt the website

If these rules are broken, we may suspend or stop your access.

Our Products

We create natural, safe and effective skincare—but please note:

  • Product availability may be limited
  • We may update or discontinue products anytime
  • Product images and colors may look slightly different depending on your screen

We do our best to deliver quality, but results may vary from person to person.

Orders & Payments

When placing an order, you agree to:

  • Provide accurate and complete information
  • Use valid payment methods

We reserve the right to:

  • Refuse or cancel orders (for example, suspected fraud or bulk reselling)
  • Limit quantities per customer

If we cancel your order, we’ll do our best to notify you.

Pricing & Changes

  • Prices may change without notice
  • We may update, modify, or stop products or services at any time

We’re not liable for these changes—but we always aim to be fair and transparent.

Returns & Exchanges

Some items may be eligible for return or exchange.
Please refer to our Returns Policy for full details.

Third-Party Services

We may use trusted third-party tools (like payment providers).

Important:

  • These services operate independently
  • We’re not responsible for how they function

Please review their terms before using them.

Links to Other Websites

Sometimes we may link to external websites.

We’re not responsible for:

  • Their content
  • Their policies or practices

Always review their terms before engaging with them.

Your Feedback

If you share ideas, suggestions, or feedback with us:

  • We may use them to improve our brand
  • We’re not required to compensate you

Please ensure anything you share:

  • Is respectful and lawful
  • Doesn’t violate anyone’s rights

Personal Information

Your privacy matters to us.

Any personal information you share is handled in accordance with our Privacy Policy.

Errors & Updates

Occasionally, there may be:

  • Pricing errors
  • Product description mistakes

We reserve the right to:

  • Correct these errors
  • Cancel affected orders if necessary

Things You’re Not Allowed To Do

Please don’t use our website to:

  • Break the law
  • Spread harmful or false information
  • Upload viruses or malicious code
  • Harass, abuse, or discriminate against others
  • Attempt fraud, spam, or data scraping

If you do, we may block your access.

Disclaimer (The Legal Bit)

Our products and services are provided “as is”.

We don’t guarantee:

  • That the website will always be error-free
  • The results from the products will be the same for everyone

To the fullest extent allowed by Kenyan law, Tanga Organics isn’t liable for:

  • Losses, damages, or injuries resulting from the use of our site or products

Ending This Agreement

You can stop using our website anytime.

We may suspend or terminate access if:

  • These terms are violated

Any obligations before termination will still apply.

Governing Law

These Terms are governed by the laws of Kenya.

Updates to These Terms

We may update these Terms occasionally.

By continuing to use our website, you accept any changes.

Marketing Messages (Optional)

If you opt in:

  • You may receive SMS or email updates about offers, new products, and promotions

You can unsubscribe anytime:

  • SMS: Reply “STOP”
  • Email: Click “Unsubscribe”

Contact Us

Have questions?

📧 *info@tangaorganics.com

Final Note (On Brand)

We’re here to give you skincare you can trust—
honest, natural, and made with care.